Proof that the right hire changes everything
Trusted by
500+ CEO & Founders
Hire top remote talent and save 80% on payroll
Buy back your time. Build with top 1% global talent
Sophia Turner
Social Media Manager
James Carter
Content Strategist
Ava Martin
Email Marketing Specialist
Mason Thompson
UX/UI Designer
Isabella Davis
Graphic Designer
Liam Johnson
Product Manager
Amelia Foster
Copywriter
Ethan Wilson
Web Developer
Sophia Turner
Social Media Manager
James Carter
Content Strategist
Ava Martin
Email Marketing Specialist
Mason Thompson
UX/UI Designer
Isabella Davis
Graphic Designer
Liam Johnson
Product Manager
Amelia Foster
Copywriter
Ethan Wilson
Web Developer
Trusted By Top Executives From
How we work
We take time to get to know you, and then we hand select a match. 86% of first matches end up being the right one.
01
Discovery Call
Let’s get to know each other. If there’s a fit, we can deep dive into what you’re looking for, how you like to work, pet peeves, and more — it’s the details that make for a great working relationship.
02
Review Profiles
Our recruiters will start sourcing and sharing vetted profiles with you. With your input, we’ll find the right candidates from sales talent in Latin America to developers in Eastern Europe or assistants in Asia.
03
Interview & Make an Offer
We send candidates for you to interview and gather feedback. We repeat this until we find the right match. We’ll support you in salary negotiation and onboarding. Our goal is to help build your team for highest quality and fastest onboarding.
04
Long-term Partnership
Our services scale with you. Many clients add additional team members from Oceans over time. All the while, we're focused on upskilling, management, and retention of our Divers.
05
Countries and Locations
We’ve hired in 18+ countries: developers in Eastern Europe, finance experts in Egypt, support in Pakistan, assistants in the Philippines, and more. From Colombia to Portugal, we help you hire strategically based on talent availability and local costs.
Real results, real stories
Steve Henry
Founder, Personify AI
Mary and Merit have been great! Mary has been wonderful in taking on multiple tasks. She communicates well, does high quality work, and learns/adapts to things very quickly. Overall the process has been very smooth – if you’re looking for dependable people to take on your important tasks, look no further!
David Miller
Founder of ShdwDrive
Merit helped me hire a sharp UI/UX designer in under two weeks. The process was seamless, and the candidate fit right into our startup workflow. They've saved me countless hours and improved our product quality significantly. It truly felt like adding a core team member—not just outsourcing a task.
Lisa Cheng
Founder, Hearth & Harbor
We were drowning in support emails after a TikTok spike. Merit hired a CX lead in Manila and two reps, then rebuilt our Gorgias with tags, macros, and SLA rules. Response time went from ~14 hours to under 60 minutes, refunds dropped 18% in six weeks, and our payroll for support is 54% lower than last year. They send a short Loom every Friday, so I’m never guessing what’s happening.
Amy Matsushima
Founder, Metatora
After working with numerous people on the Merit team, I can confidently say their attention to detail and timeliness is unmatched. The genuine care, thoughtfulness and end-to-end execution is worth every penny. Merit is like the gift that keeps on giving. I’ve freed up +10/hrs a week! I highly recommend meeting the team and they’ll customize your match from there.
Manav Golecha
Founder & Host Pursuit of Knowledge Podcast
Daniel Okafor
COO, BrightPeak Goods
We grew fast, and the backend got ugly-returns, reconciling Shopify + QuickBooks, vendor POs all over email. Merit placed a sharp PM in Manila who built clean SOPs in Notion, streamlined returns into a single Gorgias and Loop workflow, and established weekly finance checklists. Shipping errors are down 37% and ops payroll is 41% lower than last holiday season. Real talk: I’ve worked with three VA firms-this is the first time it felt like adding an operator, not just a pair of hands.” The best part is they work really fast, and I was able to finalise a candidate in less than 2 weeks.
Ana Gómez
Operations Lead, Tide Health
No-shows and messy intake were killing our schedule. Merit mapped the entire patient flow, added a Calendly + Stripe deposit, automated reminders in Twilio, and trained a patient-support VA who triages insurance questions before visits. No-shows are down 29%, check-in time is faster, and our clinicians start on time. They even wrote the SOPs with screenshots, so when we onboard new MAs, it just works.
Priya Nayar
Managing Broker,
Oak & Stone Realty
Oak & Stone Realty
I used to finish transaction paperwork at 11 pm. Merit provided us with a transaction coordinator and a straightforward Airtable → DocuSign workflow, as well as set up lead routing from Zillow to our agents, utilizing round-robin and reminder features. My nights came back, and we closed 7 more deals in Q2 versus last year with the same headcount. Small thing that meant a lot: they built bilingual text templates so our Spanish-speaking clients felt seen.
Sage Streeter
Founder of SVRN
Merit .ai has been a game-changer for me. I hired Mae through them, and she’s been such a huge help - proactive, skilled, and truly understands the fast pace of startup life. She’s saved me over 20 hours a week and freed me up to focus on growing my business. Highly recommend!
Merit vs. Competitors
Outsourcing has a bad reputation. We’re fixing it with highly experienced and motivated talent, while saving you up to 80% of a US hire.
Dedicated 40+ hrs/week
Delegation Training
AI Trained
Ongoing Assistant Training
Comprehensive Employee Care
Flexible Membership
Security and Peace of Mind
Competitors
Hire expert
vetted talent
Outsourcing has a bad reputation. We’re fixing it with highly experienced and motivated talent, while saving you up to 80% of a US hire.
Lower your costs by up to 80%
Here are some of the roles we can fill with amazing people
Insights to help your business grow
Let’s work together
Increase your team’s productivity 10X. Reduce time to-hire by over 80%
Questions?
How do I get started?
What if they’re not a good fit?
How is payment handled?
How do you ensure data security and confidentiality?
How do I ensure productivity and accountability?
